See how businesses run on Workspace

The challenge

Orders are taken on paper or in separate apps, the kitchen prints get mixed up, and the owner only finds out about discounts and cancellations after the shift.

How Workspace helps

Waiters take orders on the table plan in the POS. Each order prints on the right printer: drinks at the bar, food in the kitchen. Large discounts and price changes wait for a manager's approval, and the shift ends with a daily report.

What changes

• ✓Tables, orders and printers are managed from one screen
• ✓Discounts and cancellations are approved and recorded
• ✓A clear daily report at the end of every shift

The challenge

The shelf count and the website never agree, so items are sold twice or hidden by mistake. Online orders and customers live in a different system from the till.

How Workspace helps

Products, categories and stock are kept once and shared by the POS and the online store, which can run on the shop's own domain. Orders from both channels reach one list, and customers and promo codes are managed in the same place.

What changes

• ✓One stock count for the shop and the website
• ✓Your own store on your own domain
• ✓Every order and customer in one list

The challenge

Reception writes patient details in notebooks and spreadsheets. Nobody agrees which details are required, and sensitive notes are visible to everyone.

How Workspace helps

The owner chooses the fields a patient profile must have, such as date of birth or insurance number, and which employee roles can see or edit each one. Staff add tags like Diabetic or VIP and keep an internal notes thread on each profile.

What changes

• ✓Required details are filled in before a patient is saved
• ✓Sensitive fields are visible only to the roles you choose
• ✓Tags and an internal notes thread on every profile

The challenge

Bookings arrive by phone and messages and are copied into a sheet. Two customers are promised the same unit, and nobody knows what a customer has booked before.

How Workspace helps

Each room, car or property is a bookable item. Bookings are recorded with their dates and price against the customer, so availability and history are always in front of the team.

What changes

• ✓Every booking recorded against a customer
• ✓Dates and prices in one place
• ✓Customer history available to the whole team

The challenge

Invoices are typed twice, once in the business system and once in the government portal. Rejected invoices are hard to trace, and mistakes are fixed by starting over.

How Workspace helps

Workspace connects to JoFotara (e-Fawtara). The business chooses automatic sending or sends invoices manually after review. A rejected invoice shows the tax department's reason, can be fixed and sent again, or cancelled with a recorded reason.

What changes

• ✓Invoices sent to the tax department from the same screen
• ✓The reason for every rejection shown next to the invoice
• ✓Fix and resend, or cancel with a recorded reason

The challenge

Each company has its own logins and files. Staff who work across companies keep signing in and out, and it is unclear who is allowed to do what.

How Workspace helps

One sign-in gives access to every company a person works for, with a switcher in the top bar. Roles decide which parts of each company an employee can open, and approvals make sure sensitive actions have a manager's decision on record.

What changes

• ✓Switch between companies in one click
• ✓Roles decide who sees and changes what
• ✓Approvals recorded for sensitive actions