1. Properties, packages and bookings
Rooms and packages are items you manage, and bookings are recorded against the guest.
- Property: manage your hotels and their packages.
- Bookings: reservations are recorded with their dates and price, so the team sees what is booked.
- Guest history: open a guest to see their booking orders and what they spent.
- Reports: charts for sales, revenue and growth.
2. Dining on site
The restaurant, cafe and room service run on the same POS the restaurants use.
- Floor plan: tables, takeaway and the status of each table.
- Kitchen and bar printing: orders print where they are prepared.
- Digital menu: a QR menu guests open on their phones.
- Approvals: discounts and cancellations can wait for a manager.
3. Guest profiles
Remember what matters about each guest, and show it only to the right people.
- Your fields: choose what a guest profile holds, such as nationality, ID number or room preferences, and which of them are required.
- Tags: mark guests as VIP, repeat guest or any label you use.
- Notes: an internal notes thread on each guest, with who wrote what and when.
- Privacy: decide which employee roles can see or edit each field.
4. Team, shifts and several properties
Staff the property and grow beyond one.
- Shifts and attendance: schedule the team and see attendance logs.
- Roles: reception, restaurant and management see only the pages they need.
- Several properties: each property can be its own branch, with its staff and tills, under one account.
Ready to run it on Workspace?
Start free, or tell us about your business and we will show you a setup that fits.