المطاعم والمقاهي | القطاعات

1. Taking orders at the table

Waiters and cashiers work from the Restaurant POS, which shows your floor plan and a card for takeaway orders.

Floor plan: every table shows its status, available, occupied, cleaning or reserved. Tap a table to start or continue its order.
Modifiers: add extras, sizes and options to an item. A group can require a minimum or maximum number of choices, and the modifier price is added to the item.
Notes: write a note for the kitchen on any order.
Open tables: the order stays open on the table, so items added later are sent on their own and what already went to the kitchen is not printed again.

Each order is printed where it is prepared, so the bar does not receive grill tickets.

Assigned printers: connect printers to products and categories, for example the bar printer for drinks. The most specific rule wins: the product, then its category, then the default printer.
Receipts and tickets: customer receipts and kitchen order tickets are separate printer types.
Connections: Ethernet or USB printers from Epson, Star, XPrinter and others, printing from the browser or from the mobile app.
Test print: a test print on each printer card shows that it works before service starts.

You decide which actions need a manager, so discounts and cancellations are not decided at the till alone.

Rules: manual discounts, price changes, cancelling an item or an order, and refunds can require approval, depending on the amount or the percentage.
Approvers: the request waits in the approver's inbox while the cashier sees a waiting window until it is accepted or declined.
Cancelling: cancelling an open order returns its stock and frees the table.
A record: every decision is kept.

Guests can order without waiting for a waiter, and customers can order takeaway from your own website.

QR menu: a digital menu guests open on their phones.
Online store: a storefront on your own domain with checkout, orders and customer accounts.
One catalogue: the menu, the till and the store use the same products and prices.
Promo codes: discount codes customers enter at checkout.

Branches are stores in Workspace, and every till reads the same cloud data.

Stores: choose the store when you open the POS. Orders and tables work per store, and some stock is kept per store.
Shared account: products, staff and reports stay in one account, within your plan's store limit.
Shift report: press Close shift to see the orders and totals since the last close for that store, and print the report.
Settled orders: closing marks those orders as settled, so the next shift starts clean.

Start free, or tell us about your business and we will show you a setup that fits.